Privacy policy

This policy explains how Reperta ("we", "us") handles personal information when you visit this website or get in touch about a discovery engagement. We keep it short because we collect very little.

What we collect

• Contact details you give us. If you email us or book a walkthrough, we receive your name, email address, and anything you choose to include in your message.
• Reporting health check. Before you start, we save your name, email and optional follow-up permission. When you finish, we save your ten answers, score and analysis. We use Neon to store this information and Resend to deliver the report if you request it. Report email tracking is disabled. Shared result links contain your answers, not your contact details; anyone with a result link can read those answers and the resulting analysis.
• Booking information. Walkthroughs are scheduled through Calendly, a third-party service. Calendly processes the details you enter there under its own privacy policy.
• Page view counts. We use Vercel Web Analytics to count visits and see which pages are read. It sets no cookies, does not identify individual visitors and only reports aggregated figures.
• Standard server logs. Our hosting provider records basic technical data (IP address, browser type, pages requested) for security and reliability. We do not use this to identify or profile visitors.

We do not run advertising, social media pixels, or behavioural analytics on this site, and we do not buy, sell, or share marketing lists.

How we use it

• To respond to your enquiry and arrange or deliver a discovery engagement.
• To provide your health check and send the report you request. We only contact you about your result if you tick the separate optional permission.
• To keep the website secure and available. The health check uses temporary, hashed identifiers to limit automated requests, not to track browsing.
• To meet legal obligations where they apply.

Our lawful bases under UK GDPR are legitimate interests (responding to business enquiries, running the site) and contract (preparing for or delivering an engagement you have asked about). For the health check, we rely on legitimate interests to provide the service you request and prevent abuse, and consent for optional follow-up. You can withdraw follow-up permission at any time without affecting your report.

Service providers

Our website runs on Vercel. Health-check records are stored in a Neon database in London; report emails are sent through Resend using its EU sending region. These providers process information to operate the service, not for our advertising. Where processing involves international transfers, we rely on the providers' applicable contractual safeguards.

Client estate data

Work involving a client's reporting estate is governed by a separate written agreement. Analysis may process reporting content, formulas, queries, models, relationships and underlying data needed for the agreed work. Discovery is read-only; corrective actions require the appropriate permissions and approval. The agreement sets the permitted processing, any AI usage, retention, deletion and access closeout.

Retention

We keep enquiry correspondence for as long as needed to handle the conversation and any engagement that follows, then delete it. Server logs are retained by our hosting provider on short rolling windows. We review health-check records and delete them when no longer needed for the requested report or a permitted follow-up. You can request deletion at any time. The private check session expires after seven days; this is not the retention period for the underlying lead record.

Your rights

You can ask us to access, correct, or delete the personal information we hold about you, and you can object to or restrict our processing. To exercise any of these rights, get in touch through the contact and booking link on our homepage, or reply to any message we have sent you. You also have the right to complain to the UK Information Commissioner's Office (ico.org.uk).

Contact

Questions about this policy: use the contact and booking link on our homepage.